Refund Policy & Order Support

1. Digital Goods Delivery

Software licenses and digital entitlements are automatically provisioned and linked to your account immediately upon payment settlement.

2. Technical Support & Refund Eligibility

Our engineering team actively investigates and resolves technical issues, including:

• Payment confirmed by the gateway but the order status was delayed or interrupted.
• Entitlements failing to synchronize properly with the extension client.
• Assistance linking or claiming past purchases into your user account.
• If a confirmed defect originating in our software cannot be rectified within 7 days, a full refund will be provided.

3. Support Channels

Please visit our Contact page and submit your order ID or purchase email address for priority review and reconciliation.